Privacy Policy

Privacy Policy

Sheacare Naturals is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, social media platforms, or make purchases through our online channels. By using our website or services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when placing an order, contacting us, or interacting with our online platforms.
This may include:

We may also collect limited technical information when you visit our website, such as browser type, device type, and general location data.

2. How We Use Your Information

Sheacare Naturals uses personal information for the following purposes:

We only collect and use personal information that is necessary for these purposes.

3. Payment Security

Payments made on Sheacare Naturals’ platforms may be processed through secure third-party
payment providers.

Sheacare Naturals does not store full credit card or debit card details on its systems. Payment
information is handled directly by authorised payment processors in accordance with their
security standards.

4. Sharing of Personal Information

Sheacare Naturals does not sell, rent, or trade customer personal information.

Personal information may be shared with trusted third parties only where necessary to operate
our business. These may include:

These third parties are required to handle personal information securely and only for the purpose
of providing services to Sheacare Naturals.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in
this policy, including legal, accounting, and operational requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

6. Your Rights

Customers have the right to request:

Requests regarding personal data may be made by contacting Sheacare Naturals using the
contact details provided below.

7. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and website functionality.

Cookies help us understand how visitors interact with our website and allow us to improve site performance.

Users may choose to disable cookies through their browser settings. However, some features of the website may not function properly if cookies are disabled.

8. Data Security

Sheacare Naturals takes reasonable administrative and technical measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

However, no online system can guarantee complete security. Customers share information with us at their own discretion.

9. External Links

Our website or social media platforms may contain links to third-party websites.

Sheacare Naturals is not responsible for the privacy practices or content of these external websites. Customers are encouraged to review the privacy policies of any third-party sites they
visit.

10. International Customers and GDPR

If Sheacare Naturals offers products or services to customers located in the European Union, we will take reasonable steps to ensure that personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Customers located in the European Union may have additional rights regarding the use of their personal data.

11. Updates to This Privacy Policy

Sheacare Naturals may update this Privacy Policy from time to time.

Any updates will be published on our website or online platforms, and continued use of our services after such updates indicates acceptance of the revised policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Sheacare Naturals